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Banking cybersecurity

Discover a whole world of cybersecurity

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Have you been a victim of fraud or a scam?

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Types of bank fraud

What you need to stay protected

  • Podcast with Gemma Nierga

    "It happens to me too," a cybersecurity podcast.

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  • Protect your online security

    Discover the most common digital scams.

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  • Deepfake

    Learn to detect fraud with manipulated audio or video.

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  • The myth of the padlock

    Be wary of padlocks when browsing, as this symbol does not guarantee that the website is legitimate.

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  • Guide to cleaning your mobile phone of viruses and protecting your data

    Learn to detect the signs and protect your mobile phone in time.

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  • Authorize your online purchases

    These steps are required to accept any online purchase.

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  • Control your card blocking

    Control the availability of your cards by temporarily blocking them.

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  • PSD2: Payment Services Directive

    This increases the security of payments in Europe.

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  • Secure online purchase

    Learn to calmly review websites, offers, and payment methods.

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  • Activate the signature in the app

    Sign your transactions easily and securely.

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  • Contactless payments

    With the new PSD2 regulations, you will need to enter your card PIN more frequently.

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  • Control the devices linked to your CaixaBank account

    Check your devices, when they have accessed your account, or remove one of them.

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  • Confirm your identity in your transactions

    With the new PSD2 regulations, you will need to confirm your identity in several transactions within CaixaBank.

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  • How does the PSD2 payment regulations affect you?

    These are the changes you'll notice in your transactions with CaixaBank.

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  • More rights under PSD2 payment regulations

    Discover how it will protect you.

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  • PSD2: Payment Services Directive

    This increases the security of payments in Europe.

    More information

  • New measures to protect your transfers

    Verify the recipient and set your own limits

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CaixaBank presents: Discovering Cyber Fraud

The series that will help you become a cybersecurity expert.

It's time to shed light on the murky world of cyber fraud. Learn to unmask cybercriminals with this humorous true crime series.

Play series

Do you think you've been the victim of fraud?

Call the 24-hour helpline