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  • Security
  • Fraud investments

Ghost investments

A scam that can come at a high cost.

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Ghost investments

A scam that can come at a high cost.

Don't let a lie turn into your biggest loss

If you're looking to turn your savings into profit, banks offer investment products tailored to different customer profiles. However, cybercriminals take advantage of this desire to commit fraud.

Through fake websites and phone calls, they promise big returns in a short time with supposed investment opportunities. Find out how they work and how to protect yourself.

How does this scam work?

1. They present you with a false opportunity

Cybercriminals pose as brokers or investment managers and contact you through calls or online ads. They offer you an exclusive investment with quick and guaranteed returns.

To gain your trust, they ask you to make a small test deposit into a bank account.

2. They show you fake profits

After the first transfer, they give you a username and password to access a fake website, where you can supposedly see your profits grow.

But it's all manipulated to make you believe that your investment is growing and to convince you to deposit more money.

3. They block your money with excuses

When you try to recover your funds, the scammers create obstacles and demand a final transfer, claiming it's for taxes or management fees.

If you make this payment, they disappear without a trace and sever all communications.

How to protect yourself against ghost investments

If you receive a call or see adverts for investments with extraordinary returns, take precautions:

Don't rush

Scammers create a sense of urgency to pressure you. Be wary of any rushed investment.

Be suspicious of unrealistic promises

Safe investments don't guarantee quick or extraordinary profits.

Don't download unknown programs

Never install software on your computer or mobile at the request of third parties.

Do you think you may have been a victim of a scam?


Scams are often disguised as emergencies or threats. Be especially wary of any urgent requests for details or payments.


Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Wall or by calling 938 87 25 25.

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