Banking cybersecurity

Discover a whole world of cybersecurity

Contact us if you encounter any banking fraud

Have you been a victim of fraud or a scam?

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Types of bank fraud

What you need to be protected

ATM scams

Find out how criminals operate and protect yourself.

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Protect your online security

See what the most common digital scams are.

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Deepfake

Learn to spot fraud involving manipulated audios or videos.

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WhatsApp scam

The WhatsApp scam, a crime that sounds familiar.

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Call from the fake employee

How to identify a scammer who claims to be calling from your bank.

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Online shopping

Avoid fraud on shopping websites and apps.

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The romance scam

When deception hides behind trust.

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How to protect your devices

Key tips to avoid risks.

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Tips for using AI platforms safely

Understanding the risks is the first step to avoiding them.

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Invoice fraud

A change in accounts can be the start of a scam.

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Holiday scams

When relaxation is the scammer's opportunity.

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Tips for protecting your passwords

Avoid scams by protecting your passwords and your digital security.

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CEO fraud

When fraud targets the top.

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Fake lender scam

What is it and how can you spot it?

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ATM scams

Find out how criminals operate and protect yourself.

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Nigerian emails

Easy money? Not so fast.

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RAT malware

The cybercriminal who sneaks in without you noticing.

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Phishing

The 7 steps of this scam you need to know.

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Smishing

Messages that seem harmless, but aren't always.

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Investment fraud

Detect fraud in fake investment opportunities.

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Commercial scam

When a brand name becomes the perfect bait.

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WhatsApp scam

The WhatsApp scam, a crime that sounds familiar.

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The suspicious call from "your bank"

Learn how to identify a fraudulent call and avoid falling into the scam.

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Online shopping

Avoid fraud on shopping websites and apps.

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The money mule fraud

You could be collaborating with cybercriminals without knowing it.

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Task pyramid scam

Fraud hiding behind attractive job offers.

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Vishing

Learn how to detect this type of fraud and protect your personal data.

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Income tax season scams

Learn how to spot them and protect yourself.

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Fraud can start in your mind

Understand how emotions influence our decisions – and how to protect yourself.

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WhatsApp account theft

How to detect fraud and protect yourself in time.

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The fake bank employee scams

Discover the tell-tale signs of these scams.

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Podcast with Gemma Nierga

"A mi también me pasa", a podcast about cybersecurity.

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Protect your online security

See what the most common digital scams are.

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Deepfake

Learn to spot fraud involving manipulated audios or videos.

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The myth of the padlock

Don’t trust the padlock when browsing, as this symbol does not guarantee that the website is legitimate.

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Guide to cleaning your mobile phone of viruses and protecting your data

Learn to detect the signs and protect your mobile phone in time.

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Authorise your online purchases

These steps are mandatory to accept any online purchase.

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Control the blocking of your card

Control the availability of your cards by blocking them temporarily.

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PSD2: Payment services directive

How it makes payments in Europe more secure.

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Secure online shopping

Learn how to calmly check websites, offers, and payment methods.

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Activate signing in the app

Sign your transactions easily and securely.

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Contactless payments

With the new PSD2 regulation, you will need to enter your card PIN more frequently.

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Keep track of the devices linked to your CaixaBank account

Check your devices, when they accessed your account, or remove one of them.

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Confirm your identity in your transactions

Under the new PSD2 regulations, you will need to verify your identity for various transactions with CaixaBank.

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How does the PSD2 payment regulation affect you?

These are the changes you will notice in your CaixaBank transactions.

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More rights under the PSD2 payment regulation

Find out how it will protect you.

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PSD2: Payment services directive

How it makes payments in Europe more secure.

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New measures to protect your transfers

Verify the recipient and set your own limits

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CaixaBank presents: Discovering Cyber Fraud

The series that will help you become a cybersecurity expert.

It's time to shed light on the murky world of cyber fraud. Learn to unmask cybercriminals with this humorous true crime series.

Do you think you've been the victim of fraud?

Call the 24-hour helpline