The padlock icon next to a web address (HTTPS) is shown when the site has a digital security certificate. This certificate ensures that the connection between your device and the website is encrypted, meaning that your data is transmitted in code and protected from third parties.
This helps protect the transmission of your information but it does not mean that the website is trustworthy, legitimate, or free from fraud.
A fake, professional-looking website, padlock included, can be created in minutes.
The padlock has become a symbol of a reliable website, but that's just an illusion.
Anyone, even a cybercriminal, can get a digital certificate so that their website starts with HTTPS, and thus displays a padlock.
What types of malicious websites use padlocks?
Like any good digital detective, you need to look beyond the padlock:
Check the link carefully
A single letter can make all the difference.
Don't rely just on the design
Scammers copy logos and styles to appear legitimate.
Don't enter personal or banking details
If you're asked for them, be suspicious, whatever the reason.
Scams are often disguised as emergencies or threats. Be especially wary of any urgent requests for details or payments.
Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Adviser Space or by calling 938 87 25 25.
Do you think you've been the victim of fraud?
