Cybercriminals have perfected their tactics to impersonate a family member. With a simple message, they make you believe that your child is in trouble and needs money, and they ask for an immediate payment via bank transfer or Bizum.
It's time to put on your detective hat and analyse every detail. Below, we'll show you how scammers work and how to avoid falling into their trap.
Confirm the sender's identity
Contact your relative by some other means to make sure the sender is really who they claim to be.
Be cautious of urgent messages
Pressure and urgency are the tools of the trade for scammers.
Never share personal details
Don't reveal confidential information or make transfers without verifying the request.
Scams are often disguised as emergencies or threats. Be especially wary of any urgent requests for details or payments.
Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Wall or by calling 938 87 25 25.
