In the digital world, cybercriminals don’t just attack computers and phones; they go after something far more vulnerable: your emotions. Trust, fear, urgency, affection… they turn all of it into weapons. If they know how you feel and think, they know how to trick you.
In this article we’ll show you how they operate, the warning signs they leave behind, and how to stop them before it’s too late. Because in this game, the best defence is keeping a cool head.
When the message looks legitimate (an SMS or call from a supposed bank employee, for example), your guard goes down.
“Your account will be closed,” “Act now.” Urgent messages designed to stop you from thinking clearly.
Fake family emergencies that tug at your heartstrings: “Hi Mum, my phone broke…” or “I urgently need your help.”
Irresistible offers, miracle investments, or mysterious messages that make you want to click.
If you’re not familiar with scam tactics, you don’t see the signs. The strange can seem normal and the urgent can feel legitimate.
If you receive an alarming or urgent message, pause. Read it carefully and verify before clicking or sharing any information.
The more you know about their techniques, the harder it is for them to fool you. Check out practical tips in the Security section of our website.
Get instant alerts on your device for any unusual activity.
Always check the sender, only contact companies through official channels, never share banking passwords or personal data, and examine links carefully.
Enable security tools such as antivirus/antimalware, two-factor authentication, and biometric login to protect both your devices and your data.
Scams often disguise themselves as urgent situations or threats. Be especially wary of any urgent requests for details or payments.
Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Adviser Space or by calling +34 938 87 25 25.
