Protect your phone from hackers
How to protect your devices
Key tips to avoid risks and learn how to protect your phone from hackers.
Security tips for your devices
Security starts with the device itself
In a digital environment where every click leaves a trace, learning to protect your phone from spies and cybercriminals becomes essential. Cybercriminals don't always force their way in; often, they gain access through careless practices, outdated apps, or unsecure connections of computers, mobile phones, and tablets.
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Use strong passwords and different ones for each service
Avoid reusing passwords or including personal information. Combine letters, numbers and symbols, and update them regularly. Whenever possible, enable two-step verification.
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Keep your device and apps updated
Enable automatic updates for your operating system and all your applications. This helps protect your device against potential vulnerabilities.
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Avoid public Wi-Fi networks
When you're away from home, try to use your mobile data whenever you can. Open networks can become an entry point for fraud attempts.
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Download only from official stores
Don't install apps from unknown links or unverified websites. A download from an unreliable source may compromise your security.
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Always verify the source before trusting
If something makes you unsure—an app, a message or a pop-up warning—don't act without checking it. Your best defence is critical thinking.
Do you think you might have been a victim of fraud?
Scams are often disguised as emergencies or threats. Be especially wary of any urgent requests for details or payments.
- Keep calm, use your common sense.
- And if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels:
- Adviser Space.
- By calling 938 87 25 25.