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  • Uso seguro plataformas IA

Tips for using AI platforms safely

Understanding the risks is the first step to avoiding them.

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Tips for using AI platforms safely

Understanding the risks is the first step to avoiding them.

Protect your privacy and your personal details

Artificial intelligence tools offer many possibilities, but they also involve risks.
These 7 tips will help you use AI consciously, safely, and judiciously.

How to use AI safely

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Avoid personal info in chats

Don't share sensitive information, such as addresses, passwords, or bank details, since they may be stored or reused.

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Turn off activity history

If the tool allows it, we recommend disabling chat history to prevent conversations from being used to train the model.

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Always cross-check answers

AI tools can provide incorrect information. That's why it's important to verify content with reliable sources before trusting or sharing it.

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Check which files are being shared

When uploading an image or file, make sure it doesn't contain private information such as names, number plates, addresses or personal documents.

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Use strong passwords

Any account linked to an AI tool should be protected with a strong password and, if possible, two-step verification.

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Control extension permissions

Before installing an AI-related extension, see what data it requests. Some may have access to your email, calendar, or personal files.

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Never lose sight of privacy

The best use of AI is the one that combines usefulness and protection. Applying common sense and staying informed is key to using it safely.

If you think you may be a victim of a scam, act quickly.


Scams often disguise themselves as urgent situations or threats. Be especially wary of any urgent requests for details or payments.


Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Adviser Space or by calling +34 938 87 25 25.

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