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  • Security
  • Secure income tax return

Income tax season scams

Learn how to spot them and protect yourself.

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Income tax season scams

Learn how to spot them and protect yourself.

How scammers operate during tax season

Every year, during income tax season, digital fraud attempts increase.

Cybercriminals impersonate official bodies, such as the Tax Agency, to gain the victim’s trust and obtain personal or banking information.

They act with precision: they know the calendar, mimic real messages, and create urgency to make you act without thinking. Recognising these patterns is the first step to protecting yourself.

What are the most common tactics used by cybercriminals?

Fake emails and SMS

They pretend to be official communications with subjects like “Refund available” or “Issue with your tax return”. The include links to fraudulent websites.

Promises of immediate refunds

These fake sites ask for personal or banking details, such as card information.

False error or penalty notifications

Intimidating alerts are used to create alarm, pushing you to act quickly without verifying.

Malware attachments

Some emails include documents that, when opened, install spyware or capture your passwords without your knowledge.

Tips to identify income tax scams

  • They ask for personal or banking information via email, SMS, or phone call.
  • The message creates urgency or fear.
  • It contains unusual web addresses.
  • The sender’s address looks similar but isn’t official (e.g., @agenciatributaria-gob.com).

How to protect yourself during tax season

  • Always access the official Tax Agency website.
  • Don't trust links received by SMS or email; check websites through search engines.
  • Never share passwords or banking information through unverified channels.
  • Keep your operating system and apps updated. New versions fix security flaws.
  • Enable two-factor authentication whenever possible to make logging in more secure.
  • Be wary of messages that create urgency. Pressure is a classic fraud tactic.

Your best defence is to pause before acting

You don’t need to be an expert
to spot a scam. Just apply common sense
and stop when something doesn’t seem right.

If you think you may be a victim of a scam, act quickly.


Scams often disguise themselves as urgent situations or threats. Be especially wary of any urgent requests for details or payments.


Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Adviser Space or by calling +34 938 87 25 25.

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