Every year, during income tax season, digital fraud attempts increase.
Cybercriminals impersonate official bodies, such as the Tax Agency, to gain the victim’s trust and obtain personal or banking information.
They act with precision: they know the calendar, mimic real messages, and create urgency to make you act without thinking. Recognising these patterns is the first step to protecting yourself.
They pretend to be official communications with subjects like “Refund available” or “Issue with your tax return”. These include links to fraudulent websites. They may also contact you by phone to offer supposed services such as managing prior appointments or procedures related to your tax return.
These fake sites ask for personal and banking details, such as card information. Once entered, scammers will use this information to steal your money or impersonate you.
Intimidating alerts are used to create alarm, pushing you to act quickly without verifying. They often refer to supposed problems with the tax return, possible penalties, or pending notifications.
Some emails include documents that, when opened, install malicious software without your knowledge.
Use critical thinking, pause when something does not feel right, and, in case of doubt, always verify the information through official channels.
Scams often disguise themselves as urgent situations or threats. Be especially wary of any urgent requests for details or payments.
Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Adviser Space or by calling +34 93 887 25 25 or 900 40 40 90.
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