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  • MyCard HolaBank

MyCard HolaBank

You're in control, you decide

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  • There are no issuance or maintenance fees for the first year2.

With the HolaBank MyCard credit card1, manage your purchases easily, quickly and securely, and enjoy everything that makes you happy without worrying.

Your purchases in real time

The purchases you make are reflected instantly. Once confirmed, they are charged to your account depending on the payment method.

You choose when you want to pay in instalments

Split your purchases before or after making them: between 2 and 12 months from €40, and also, for purchases of €600 or more, 15, 18, 21 and 24 months3.

Stay on top of your money

You can see your purchases in real time, know when they are going to be charged, and keep track of your account balance at all times. You can also monitor any outstanding charges from stores all over the world, car rental services, and petrol stations.

Your money is safest in your own hands

If you need more money in your account, you can pay for a completed transaction in instalments

With the HolaBank MyCard, you can also pay for purchases that have already been settled in easy instalments (provided they are in the current settlement), and the full purchase amount will be instantly credited to your account.

You can exceed your credit card limit

With the 1- or 2-day payment method, if you use up your available credit limit, you can continue to make purchases up to €3,000, provided you have sufficient funds in your linked CaixaBank account to cover your outstanding balance.

Quickly find each purchase

HolaBank MyCard smart receipts will help you quickly check the details of your purchases and control everything through the CaixaBankNow app.

Paying with your mobile phone or watch is a piece of cake

Simply take your hand out of your pocket and pay with your smartwatch or smartphone. You can also use the following payment methods:

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With maximum security

You decide where the HolaBank MyCard can be used

For your peace of mind, you can choose at which stores you can use the HolaBank MyCard. For example, you can restrict purchases abroad or entertainment-related purchases for over 18s.

Your biometric data protects you

You can use your mobile phone and the latest biometric technology to pay without entering your PIN in POS terminals.

Block your card at any time

If you can't find the card, you can temporarily block it with a single click on the app and continue to pay with your mobile phone.

Apply now

Need further information?

Card operation

What is the HolaBank MyCard?

It's a new type of card for private customers that combines the advantages of a credit card with the convenience of a debit card. Your purchases are shown in your account instantly.

How can I see the balance available in my account?

You can see the purchases made with the MyCard in real time from CaixaBankNow by viewing the "Next HolaBank MyCard charges" in the account you have associated with the card. You will also see when each payment made with your card will be charged, and always know the balance remaining in your account once all the outstanding charges are settled.

How much can I spend with the MyCard?

When you register your MyCard, you are assigned a credit limit, which is the maximum amount you can spend with the card.

If you use up your credit limit and you have the 1- or 2-day payment option enabled, you can keep making purchases for up to €3,000, as long as there's enough balance in your account to cover all the payments.

How do I check my credit card limit?

To check your card's credit limit, you have to log into CaixaBankNow with your credentials. Once inside, access your cards and click on the card you want to check to get the details and view the credit limit.

Is there a fee for taking out, having and using the MyCard?

MyCard does not have issuance or maintenance fees in the first year, or in following years, according to the terms and conditions, if you use the card to finance payments (deferred or split payment method), or if you are under 26 years old.

What can I do with the HolaBank MyCard card in CaixaBankNow?

With the HolaBank MyCard you can:

  • Make payments in stores by just holding the phone over the payment terminal.
  • Authorise online purchases.
  • Check your transactions.
  • Pay for purchases in instalments when you need to.
  •  Customise the payment method.
  •  Check the credit limit available.
  •  Make payment advances to restore your credit limit.
  •  See the settlements and export your statement of transactions.

Why wasn't I able to make a purchase with the MyCard using the account balance?

To use your account balance for your MyCard purchases once the credit limit is used up, you have to keep in mind that:

  • This service is only available if the card payment method is the next day or every 1 or 2 days.
  • The total amount cannot be higher than €3,000.
  • There must be sufficient balance in the account to cover all the payments.
  • If there are non-payments or personalised payment advances, the service will not be active.

Payment method

How can I change my credit card payment method?

Go into your cards, click on the "Options" menu for the card you want to change and select "Customise payment method". Please note that for the change in payment method to be applied to the next settlement, it must be changed no later than the last business day of the month before 3 pm.

Change payment method

How do I pay for MyCard purchases?

  • Every day (default payment method). You will see the total amount of your purchases charged to your account the next day, as long as the purchase was confirmed by the merchant.
  • Every 2 days. You will see the total amount of your purchases charged to your account in two days, as long as the purchase was confirmed by the merchant.
  • Pay every x days. You will see the total amount of your purchases charged to your account with the frequency you have chosen (e.g., every 4 days, every 5 days, every 6 days and so on, up to as many as 30 days)
  • Pay the whole amount on one day of the week. You will see the total amount of your purchases charged to your account every week on the day of your choice (e.g., every Tuesday or Wednesday...) 
  • Pay it all when you reach a specific amount. You will see the total amount of your purchases charged to your account whenever this total reaches the amount you have specified (e.g., whenever the total reaches 200 euros, 300 euros, etc.)
  • Pay it all at the end of the month. You will see the total amount of your purchases charged to your account, made from the 28th to the 27th of the current month, on the 1st of the following month.
  • Deferred payment (revolving): pay a fixed amount every month. You decide how much you want to pay each month, and the same amount will be charged each month to your account, regardless of how many purchases you made that month (e.g., if you decide to pay 40 euros each month, you will see 40 euros charged to your account every month, even if you have spent 200 euros)5.
  • Defer specific purchases: over 2 to 12 months (transactions for more than €40) and up to 24 months (transactions for more than €600). You can decide to defer specific purchases and pay them in monthly instalments based on your needs.

Settlement

How are purchases made with the HolaBank MyCard settled or charged?

Depending on the payment method chosen, the HolaBank MyCard settlement occurs when the total amount of all the purchases made during the selected period is charged to the bank account.

The payments for deferred transactions are always charged on the 1st day of the following month.

How does the settlement or billing of MyCard purchases work?

With the 1-day or 2-day payment option (depending on the payment method chosen), purchases made with the MyCard will be charged to your account in one or two days, as long as the purchase was confirmed by the merchant. Then, the card's entire credit limit will be available again. 

For all other payment methods, purchases are charged to your account on the day you have chosen, and the credit limit will be restored on that day. 

When is the credit limit on a card re-established?

The credit limit of a card is re-established on the day of closure of the settlement or on payment of the bill.

If you have deferred transactions, the re-established limit is the result of subtracting the limit used from that available. If you need to keep making purchases and you have used up your credit limit, you can increase the limit or make an early payment.

Split / Pay in instalments

How do I pay off my HolaBank MyCard purchases in instalments?

You can defer your credit card purchases in CaixaBankNow provided they are for €40 or more.

What is the minimum purchase amount I can defer?

You can defer specific transactions over 2 to 12 months for purchases from €40, and over as many as 24 months for purchases from €600.

Can I defer a purchase after it is settled?

With the HolaBank MyCard, you can defer a purchase once you have settled the payment. If you defer a purchase that has already been settled, the amount of the operation will be credited to your account and you will pay it in instalments; the first charge will be posted in two months, on the 1st of the month.

Advertising for: MyCard credit card issuance and maintenance.

1. Credit card issued by the hybrid payment entity CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U. ("CPC"), domiciled at Avenida de Manoteras n.º 20, Edificio París (28050 Madrid). CaixaBank, S.A. acts as the agent of the card issuing entity. The system chosen by CPC to protect the funds of payment service users is to deposit them in a separate account opened with CaixaBank, S.A. Issuance of the card subject to approval by CPC. You can see the usual prices for frequent banking services (Annex 1) at: www.caixabank.es/tarifas

2. The HolaBank MyCard does not have issuance or maintenance fees in the first year, or in following years, as per the terms and conditions, if you use the card to finance payments (deferred or split payment method), or if you are under 26 years old or you charge more than €3,000 a year.

3. The instalment payment method consists of paying for the purchase over the period you choose between 2 and 12 months for purchases over €40 (or 15, 18, 21 and 24 months for purchases over €600). We recommend that you check the terms and conditions of this payment method in your contract. The minimum amount is €40 and the maximum is the credit limit available on your card.

4. The deferred (revolving) payment method consists of paying for the entire credit used in monthly payments, with interest. Representative example calculated for repaying €1,500 (total amount of the credit) over 48 months. APR: 22.42%, NIR: 20.40 %. Total amount owed: €2,206.23. Total cost of the credit (interest payment): €706.23. Amount of the monthly payments: 47 payments of €45.97 and a final payment of €45.64. French repayment system. The foregoing assumes that no new transactions are made that increase the card's outstanding balance and that the debt is formalised at the beginning of the period. You can view the usual prices applied to the most common banking services at https://www.caixabank.es/particular/general/tarifascomisiones_es.html.

NRI: 7418-2024/09542

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