CaixaBank App
Your bank on your phone. Spain's highest-rated banking app
Manage your finances easily, quickly and securely from your mobile.
- 4.9 rating ★ on Google Play and 4.7 ★ on the App Store based on more than 1.6 million real customer reviews.
- All your purchases and transactions are protected by CaixaBank's protection service.
- Do your banking from the app, wherever you are and whatever the time.
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Safety and reliability with no hassles.
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An app on the cutting edge of technology. Stable, fast, always up to date.
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Shortcut to the most used items from the home screen.
Advantages of the CaixaBank app
All the pros of the CaixaBank app
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Accounts and cards
Check your activity instantly, set limits, and block your card whenever you need to.
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Track your spending
Your expenses are categorised automatically, giving you a clear view of your money at all times.
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Send and receive money
Bizum, domestic and international transfers. Money transfers with recipient verification for enhanced security.
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Savings and investment
Take out and manage funds, deposits, plans and investments from the app. For advanced stock trades, you can use OCEAN Broker.
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Over 40 AI-powered products
Take out loans, insurance or mortgages with the help of an intelligent agent who answers your questions instantly.
Fewer steps, more control
An experience based on how millions of customers use the app and designed so that your most-used features are always at your fingertips.
- Fewer clicks to get what you need.
- Smart search to find any transaction in seconds.
- Everything in a single app, no need for any other apps.
- Bizum in just two steps. The most widely used payment method in Spain, integrated into the app.
All the things you can do with the CaixaBank app
Get the most out of your app
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Automatic cashback on more than 100 brands
Shop and get cashback automatically. The discount is only shown in your account. No coupons, no codes, nothing to activate.
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Finance your purchases at 0 % APR with Facilitea
Find a house, car or electronics with the best financing conditions from the app, with no visits or paperwork.
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Instant alerts
Get smart alerts and personalised notifications in real time.
Pay with your mobile or smartwatch
Download your cards to your mobile and pay conveniently from your device at contactless points of sale.
Advanced security in your app
Your money is protected. No hassle, no additional apps.
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Biometrics
Log in using your fingerprint or facial recognition.
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Digital signature
Built into the app. No additional apps.
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Real-time anti-fraud
Analyse the risk of each transaction instantly.
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Protected purchases
All your purchases and transactions are protected by CaixaBank's protection service.
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Immediate blocking
Block and unblock your card with just one click.
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Recipient verification
Confirm that the person receiving your money is the one you expect.
An intelligent app that understands you and helps you as needed
Artificial intelligence is built into the core of the experience, helping you manage your finances more quickly and intuitively.
- AI-powered semantic and generative search. Simply type what you need in natural language, and the app takes you straight there.
- Conversational AI for product applications. Need financing? Insurance? An AI agent guides you through applying for more than 40 products, compares your options, and answers your questions.
- Smart card recommendations: Not sure which card to choose? AI recommends the one that best suits your needs.
- Hybrid model with AI + human adviser. If you'd rather speak to a person, your adviser can pick up the conversation without losing any context. The best of technology and human expertise—without having to choose.
CaixaBank contact and customer service
Close to you, wherever you are
Cybersecurity assistance
If you suspect fraud, contact us 24 hours a day from your private area or by calling 938 87 25 25.
FAQs about the CaixaBank app
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Yes. The CaixaBank app integrates multiple layers of security: biometric access, digital signature in the app itself without the need for additional apps, an anti-fraud system that analyses each transaction's risk in real time, immediate card blocking and instant alerts for any account activity.
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From the CaixaBank app, you can manage practically all your banking transactions without having to go anywhere: send money with Bizum in just 2 steps, make national and international transfers in 3 steps, check account and card balances and transactions in real time, block and unblock cards instantly, keep track of your spending with automatic categorisation, take out more than 40 financial products (loans, insurance, investment funds, deposits, etc.) with the help of artificial intelligence agents, manage your insurance policies, funds and mortgages, and locate ATMs and branches using the integrated map.
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The CaixaBank app is available free of charge in the Apple App Store and Google Play (compatible with iOS 15 or later and Android 8 or later). It is free to download.
If you are already a CaixaBank customer, log in with your usual credentials. If you have not yet activated digital login, you can do so directly from the app in under 5 minutes without having to visit a branch.
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The CaixaBank app is the highest-rated banking app in the Spanish market, with a score of 4.9 out of 5 on Google Play based on more than 1.1 million ratings from real customers, and a score of 4.7 on the App Store, with over 500,000 ratings. Users note its ease of use, speed, stability and security. It has also received international recognition: Global Finance has recognised CaixaBank as the most innovative bank in Western Europe at the 2026 Innovators Awards, highlighting the CaixaBank app as one of its main innovations. It has also received awards from Euromoney (Best Digital Bank in Spain 2025) and Qorus Infosys (Gold in Customer Experience Innovation 2025), among others. The app has been redesigned based on real usage and direct feedback from thousands of customers.
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Yes. Instantly, without calling the bank. The block is reversible. You can also set spending limits and enable/disable card use abroad.
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Yes. It works anywhere in the world with an internet connection: check accounts, transfers, manage cards and all services with no geographical restrictions.
- 4.8 ★ 1.08M reviews on Google Play
- 4.7 ★ on the App Store 441,000 reviews
Download the CaixaBank app and have your bank with you at all times
Scan the QR code or download it from the App Store or Google Play.
The details, with no fine print
Terms and conditions of Facilitea products
TERMS AND CONDITIONS OF SALE. Promotion and sale: Facilitea Selectplace, S.A.U. (Facilitea), Gran Via de les Corts Catalanes, 159 (08014 Barcelona). Tax ID: A-58481730. The products will be delivered within 7 business days from the order date. For more detailed information about the product and the terms of sale, please visit the Facilitea e-commerce store in CaixaBankNow.
FINANCING TERMS AND CONDITIONS. Interest-free financing (0% APR, 0% NIR). Loan financing offered by CaixaBank, S.A. and card financing offered by the hybrid payment institution CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U. (CPC). The system chosen by CPC to protect the funds of payment service users is to deposit them in a separate account opened with CaixaBank, S.A. Financing subject to approval. Financing is granted for the full price indicated and exclusively for the purchase of the product from Facilitea. Representative example calculated for a loan of €1,059.00 for the purchase of an item with an RRP of €1,059, repayable in 30 months. 0% APR, 0% NIR. Total amount owed: €1,059.00. Total cost of the loan: €0.00. Monthly payments: 30 instalments of €35.30. French repayment system.